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Terms and Conditions for Your sejahterabet Account

These terms set out how your account works on sejahterabet — what you agree to when you register, how we handle your wallet activity through DANA, OVO, or GoPay, and what applies when you access the lobby.

Account RegistrationWallet & Payment RulesDANA · OVO · GoPayAccess by Eligible RegionAccount Security

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ACCOUNT SECURITY

How We Protect Your Account

Security and fair account handling sit at the centre of how we operate. Every login is protected by OTP verification sent to your registered number — no session opens without it. We do not share your personal data with third parties outside what is needed to process your DANA, OVO, or GoPay transactions. You can request a copy of the data we hold on your account, or ask us to correct it, by contacting support directly.

OTP Login Verification

Every account session requires OTP confirmation to your registered mobile number. This applies on Android, iOS, and browser — no exceptions, no bypass for returning sessions.

Data Retention Policy

We retain account data for as long as your account is active and for the period required by applicable regulations. You may request deletion once your account is closed and all balances are settled.

Payment Data Handling

DANA, OVO, and GoPay transactions are processed through each provider's own secure channel. We never store your wallet PIN, card number, or authentication token on our servers.

Account Change Requests

To update your registered name, phone number, or linked wallet, contact support with valid identification. Changes are reviewed manually to protect your account from unauthorised edits.

What These Terms Cover

sejahterabet Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, you accept these terms in full. They apply to every session — whether you log in from Bekasi on a mid-range Android or switch to a browser on desktop. Your account is personal and non-transferable; sharing access or credentials

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is a breach of these terms and may result in account suspension. Deposits processed through DANA, OVO, or GoPay are subject to the transaction rules of those payment providers alongside our own. We do not store your e-wallet PIN or credentials — all payment authentication happens
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inside your chosen app. Withdrawals go back to the same wallet used for deposit; we verify the account name matches your registered profile before releasing funds. Content availability, including game categories and betting markets, depends on your region and what local law permits. We may update
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these terms when our services change; continued use of your account after a posted update means you accept the revised version. If any clause is unclear, reach our support team before continuing — we would rather clarify upfront than resolve a dispute later.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS SUPPORT

Reach Us About These Terms

Questions about what these terms mean for your account? Our support team handles policy queries alongside general account help. Reach us through any of the channels below — we aim to respond to policy questions within one business day.

Team online

Live Chat

Open the chat widget inside your account dashboard. Available around the clock for account and policy questions, including wallet verification and access queries.

Email Support

Send your query to our support address found in the account help section. Attach your registered account details so we can locate your profile and respond accurately.

Help Centre

The Help Centre covers common terms questions — account suspension, wallet rules, and regional access. Check there first for a fast answer before contacting the team directly.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to real account situations — from wallet rules to access eligibility and data rights.

These terms apply to anyone who registers and uses a sejahterabet account. Access is available to eligible individuals where local law in Indonesia permits online account activity of this kind.

No. Your deposit wallet must be registered in your own name and match your account profile. Deposits from a third-party wallet will be flagged during withdrawal verification and may be returned.

Depending on the nature of the breach, we may suspend or permanently close your account. Any balance held at the time of closure is handled according to the circumstances and applicable policy at that point.

Contact our support team through live chat or email with your registered account details. We will confirm what data we hold and provide it in a readable format within a reasonable timeframe.

We post updates to these terms on this page before they take effect. Continuing to use your account after an update is posted means you accept the revised terms. We recommend checking this page periodically.

Reach support before continuing to use your account. We can clarify how a specific clause applies to your situation — it is always better to ask first than to act on a misunderstanding.

Terms and Conditions for Your sejahterabet Account

How We Protect Your Account

OTP Login Verification

Data Retention Policy

Payment Data Handling

Account Change Requests

Reach Us About These Terms

Live Chat

Email Support

Help Centre

Common Questions About These Terms

01 Who do these terms apply to?

02 Can I use someone else's DANA or OVO to deposit?

03 What happens if I breach these terms?

04 How do I request my personal data?

05 Can sejahterabet change these terms without notice?

06 What if I disagree with a term or need clarification?

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